Terms of service
Terms and Conditions of Sale
1. Overview
These terms and conditions outline the rules and regulations for the purchase of products from [Your Company Name], accessible at [Your Website URL].
2. Order Process
The customer acknowledges that no order process is specified in this document. Customers are invited to follow the order process defined on our website during their purchase.
3. Maximum Order Value
The maximum value of an order is CHF 600.00 per person. Orders exceeding this amount may be subject to additional verification and confirmation.
4. Order Confirmation and Acceptance
Upon placing an order, the customer will receive an automatic email acknowledgment. This acknowledgment does not constitute acceptance of the order. Orders are considered accepted only when the customer receives an email of acceptance from us within 10 working days. The contract between [Your Company Name] and the customer is formed upon this acceptance.
5. Accuracy of Information
Customers are responsible for ensuring that all information provided for the order is complete and accurate, especially for delivery purposes. [Your Company Name] is not liable for any errors in delivery due to incorrect information provided by the customer.
6. Payment Methods
We accept the following payment methods:
- TWINT (for customers in Switzerland)
- PayPal
- Shopify Payments for credit card transactions
All orders must be paid in advance. No delivery will be made until payment is received in full.
7. Delivery Policy
As all products are delivered digitally or shipped only upon full payment, there are no terms related to payment deadlines or default consequences in our terms and conditions.
8. Invoice
Invoices are issued in electronic form and sent as PDF attachments to the order dispatch confirmation email.
9. Ownership
Products are delivered upon full payment, and [Your Company Name] retains no ownership of the products once delivered.
10. Set-off and Right of Retention
Customers may only offset payments if their counterclaims are legally established, undisputed, or acknowledged by us. A right of retention can only be exercised if the counterclaim arises from the same contractual relationship.